Can I return my order?

Answer Yes if there is a fault with the item ordered.

Do you accept change of mind returns?

No please check what you have ordered be fore buying.

When can I return an item that I am not happy with?

Yes if the item is faulty.

What condition must the items be in to be accepted for return?

As it left the nursery

How can I show proof of purchase?

E mail Invoice of purchase.

What items are not eligible for a return?

If Items have been damaged

How do you deal with faulty returns under the Guarantees act?

We will refund money back or you can purchase goods to the same value.

How does a Laybuy return work?

We do not do Laybuy

How do I return an item?

We do not post out items you must contact us and organise to meet us at the address purchase was made.